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Privacy

RALKN LLC's Privacy Policy

Effective Date: October 21, 2024

1. Introduction

At RALKN LLC ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ralknbrand.com (the "Site") and when you purchase our retail apparel products or utilize our custom screen printing services (collectively, the "Services").

2. Information We Collect

  • 2.1. Personal Information

    We may collect personal information that you voluntarily provide when you:

    • Place an order for products or services
    • Subscribe to a newsletter or mailing list
    • Contact us for customer support

    This information may include:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (credit/debit card details)
    • Custom design files and artwork

  • 2.2. Automatically Collected Information

    When you access the Site, we may automatically collect certain information about your device and usage, including:

    • IP address
    • Browser type and version
    • Operating system
    • Referring website
    • Pages you view on our Site
    • Dates and times of your visits

  • 2.3. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • 3.1. Providing and Improving Services

    • To process and fulfill your orders
    • To personalize your experience on our Site

  • 3.2. Communication

    • To send order confirmations, invoices, and updates
    • To communicate about changes to our products and services
    • To respond to your inquiries and provide customer support

  • 3.3. Marketing and Promotions

    • To send promotional materials and newsletters (you may opt out at any time)
    • To inform you about special offers, events, or other news

  • 3.4. Legal and Compliance

    • To enforce our Terms and Conditions
    • To comply with legal obligations and protect our rights

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • 4.1. Service Providers

    We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing assistance.

  • 4.2. Legal Requirements

    We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

  • 4.3. Business Transfers

    In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

  • 4.4. With Your Consent

    We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Websites

Our Site may contain links to third-party websites. We have no control over and are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

8. Your Choices and Rights

  • 8.1. Marketing Communications

    You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails or by contacting us.

  • 8.2. Do Not Track Signals

    Our Site does not respond to Do Not Track signals. You can set your browser to refuse certain cookies or to alert you when cookies are being sent.

9. International Data Transfers

If you are accessing our Site from outside the United States of America, please be aware that your information may be transferred to and stored in the United States of America, where our servers are located.

10. California Privacy Rights

[If applicable]

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

  • 10.1. Right to Know

    You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.

  • 10.2. Right to Delete

    You have the right to request that we delete your personal information, subject to certain exceptions.

  • 10.3. Right to Opt-Out

    You have the right to opt out of the sale of your personal information. RALKN LLC does not sell personal information.

To exercise your rights, please contact us using the information provided in Section 12.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us: